The administrative capacity of public administrations to deliver good governance has become a popular subject of research, evaluation, and training over the last 20 years and the Institute of Public Administration, established in 2000, has played no small part in this.

In 2007, the Ombudsman of the Republic of Bulgaria Ginyo Ganev initiated a discussion forum entitled: “Between Freedom and Subjugation. The Right to good governance and good administration”. In his opening remarks, he formulated six criteria for good governance and good administration as basic prerequisites for the formation of a competent and humane administration, working in the service of citizens and protecting the public interest.