This new study is broadening the scope to organisations of the whole public sector and describing in detail the different good practices that were installed in 20 organisations from 13 different countries. The self-assessment of public sector organisations, using the TQM mirror of the CAF, indicates strengths of the organisations in the field of 28 sub-criteria as well as areas of improvement.
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This site was created within the project "Working for People" - strengthening the capacity of institutions to meet the challenges of modern public policies, with a contract number for grants BG05SFOP001-2.004-0004-C01 / 23.12.2016. The project is implemented with the financial support of the Operational Program "Good Governance", co-financed by the European Union through the European Social Fund. www.eufunds.bg
